Music Lesson Fees, Semesters, and Policy Agreement

Student's Full Name * Parent/Guardian's Full Name (if applicable) Your Email *

MANDATORY CLOSURES OF PHYSICAL LOCATIONS
In the event that our physical locations are closed by government or public health mandate, Elite Music Academy reserves the right to continue regular classes in an online format using Zoom or any alternative conferencing software. Our 8 week cancellation policy will still be upheld.

EMAIL COMMUNICATION
All communication regarding music lessons must go to scheduling@elitemusic.ca. We do not accept lesson related emails to any of our other email accounts OR our teachers personal emails.

TRIAL LESSON
We offer one half-hour trial lesson at a discounted price.The purpose of the trial lesson is to meet the teacher, ask questions, set goals, and try a sample lesson. The trial lesson must be booked and paid for at least 24 hours in advance. No refunds or makeup lessons are offered if a student cancels day of or fails to show up for this lesson.

LATENESS
No lesson time will be made up if a student arrives late for a lesson.

STUDENT EXPECTATIONS
Elite Music Academy has a zero tolerance policy when it comes to bullying, harassment, or disrespect of the school facilities, equipment, teachers and staff. This applies to all students as well as parents/guardians. When action may be required, a warning will be given addressing specific behaviour(s). Should the student continue the behaviour(s) after the warning, the student will be dismissed from lessons, classes or camps and will not be allowed to return, forfeiting their lessons and no refunds will be issued. Parents/guardians are also expected to uphold these policies, and failure to comply will result in your child forfeiting their lessons and fees. There will be no exceptions.
Students are expected to conduct themselves in a respectful manner as would credit themselves, their schools, their communities, and their families.
STUDENT RESPONSIBILITIES
In order to facilitate successful and enjoyable lessons, all students should follow these three-commitments:
1. Commitment to regular practice. Progress doesn’t happen in one weekly 30 minute lesson - work and practice outside of lessons are necessary for growth.
2. Coming prepared to your lesson with all necessary materials (ie. instrument, lesson books, sheet music). Teacher are not required to provide materials if a student shows up without them.
3. Commitment to having fun and making music!

HOLIDAYS
You are not charged for lessons that fall on any statutory holiday - no make ups required. Please see our School Calendar for reference.

SNOW DAY / SCHOOL CLOSURE
In the event of a school closure by the TDSB due to inclement weather or at the discretion of Elite, lessons will be made up if cancelled by Elite Music Academy. You will be notified by email sent from scheduling@elitemusic.ca.

-----MULTIMEDIA & MARKETING RELEASE-----
You understand and agree that staff members and independent contractors working for Elite Music may record videos or take pictures of your musical activities for promotional purposes on social media or print advertising at any time.

REGULAR STUDENT DEFINITION AND AGREEMENT
A Regular Student is a student who is booked for the same day/time slot, with the same teacher each week, committing to the full school year (September-June). *See cancellation policy below*

Regular students are able to perform in our recitals, as well as other performance opportunities throughout the year (when it is safe to do so).

TERMS
There are 5 terms in our school year:
Term 1: September/October
Term 2: November/December
Term 3: January/February
Term 4: March/April
Term 5: May/June

July/August - Summer lessons are not part of our regular lesson school year and are booked separately on a causal basis only.

REGISTRATION AND PAYMENT REQUIREMENTS
A Regular Student is only fully registered once the following materials are submitted:
1. A signed Policy Agreement.
2. Annual Registration Fee.
3. A form of payment for the year - either credit card or post-dated cheques.

• The first term can be paid by e-transfer but the remaining terms must be paid either by postdated cheque or by our credit card automated payment. Credit card payments are charged on the first of the month prior to the upcoming term (i.e. October 1st payment for November & December lessons).
• Post-dated cheques must be dated as follows: October 1st, December 1st, February 1st, and April 1st.

Note: Music lessons are exempt from HST.

In the event that the provided credit card is declined on our autopay system or a cheque bounces for term payments, Elite Management will contact you and payment must be arranged by the 15th of the month at the latest. If payment is not made, the remaining lessons of the term will be put on hold until payment has been received. If the cancellation policy is violated by withholding payment, those remaining lessons are forfeited.

BOUNCED CHEQUES
A $40 fee will be charged for all NSF cheques. A student is not able to continue with lessons unless all outstanding fees are fully paid.

MISSED/NO SHOW LESSONS (LESS THAN 24 HOURS NOTICE)
Students who don’t show up or cancel lessons without 24 hours notice are not eligible for a makeup. All student illnesses are subject to this 24 hours notice policy.

MISSED LESSONS AND MAKE­UP POLICY (MORE THAN 24 HOURS NOTICE)
Regular Students can cancel and are eligible for up to 2 makeup lessons per school year, provided that an email has been sent to scheduling@elitemusic.ca with more than 24 hours notice. No phone calls, in person cancellations or contacting the teacher directly will be accepted. If a make­up lesson is not possible, the fee for the lesson will not be refunded. Makeups cannot be cancelled or rescheduled once booked. We have week set aside at the end of June to accommodate any left over makeup lessons, if they cannot be scheduled during the year.

STUDENTS ARRIVING LATE
No lesson time will be made up if a student arrives late for a lesson.

REGULAR STUDENT WITHDRAWAL FROM PRIVATE LESSONS (8 LESSONS NOTICE)
If a Regular Student needs to withdraw from their weekly lesson commitment, we require written notice via email to scheduling@elitemusic.ca. Once we receive the notice, you will have 8 lessons remaining from that date. Elite Music will refund any remaining tuition beyond the 8 lessons and return/destroy any remaining post-dated cheques. Any makeup lessons must be made up by their last day of lessons or they will be forfeited.

TEACHER ABSENCE
Elite Music Academy reserves the right to have an adequate supply teacher sub in in the event a teacher is ill, absent or unavailable. If Elite Music Academy can not provide a supply teacher, the student will receive a make­up lesson for each lesson a teacher is away. If an instructor plans to be away for an extended period of time, a supply teacher will be arranged.

HOLIDAYS
You are not charged for lessons that fall on any statutory holiday - no make ups required. Please see our School Calendar for reference.

SNOW DAYS / INCLEMENT WEATHER
On occasion where it is deemed unsafe to hold lessons (as determined by Elite Music Academy Management), students will be contacted by email and all missed classes will be re-scheduled. As this is highly inconvenient, such action is only taken on the most severe of weather (some snow or heavy rain will rarely cause class cancellations).

CASUAL STUDENT DEFINITION, AGREEMENT AND LIMITATIONS
A Casual Student is a student who wants to book lessons occasionally or is unable to commit to a weekly lesson day/time. Lessons are booked with a specific instructor based on that instructor's availability on a week to week basis. Lessons must be paid for and booked 24 hours in advance.

STUDENTS ARRIVING LATE
No lesson time will be made up if a student arrives late for any lesson.

TEACHER ABSENCE
In the event a teacher is ill, absent or unavailable, the teacher will provide a makeup lesson.

HOLIDAY / SNOW DAY / SCHOOL CLOSURE
In the event of a school closure or inclement weather, lessons will be made up if cancelled by Elite Music Academy.

CASUAL STUDENT REGISTRATION AND PAYMENT
1. A signed Policy Agreement.
2. The required fee for the individual lesson or lesson package. Fees must be paid 24 hours in advance of the lesson in order to confirm the time slot.

CASUAL STUDENT MAKE­UP LESSONS
Any casual lesson booked will not be made up if cancelled by the student. All student illnesses are subject to this cancellation policy

Enrolment in lessons at Elite Music Academy assumes compliance
with these policies.

I have read the policies stated above and agree to adhere to its terms and conditions

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Student's Full Name * Parent/Guardian's Full Name (if applicable) Your Email *

MANDATORY CLOSURES OF PHYSICAL LOCATIONS
In the event that our physical locations are closed by government or public health mandate, Elite Music Academy reserves the right to continue classes in an online format using Zoom or any alternative conferencing software.

EMAIL COMMUNICATION
All email communication regarding music lessons must go to scheduling@elitemusic.ca. We do not accept lesson related emails to any of our other email accounts.

GROUP CLASS STUDENT
A Group Class Student is a student who participates in a group with the same group class instructor and group class members for the school year (Sept-June). Group class students can participate in a minimum of 2 performance opportunities throughout the year. They acknowledge that this a committed group effort and that no more than two absences will be permitted. (See MISSED LESSONS for further details). They also agree that once they have begun a semester that they are committed to the performance at the end of each year (December & June).

SEMESTERS
There are two semesters per year. Semester 1: September through December; Semester 2: January through June

REGISTRATION AND PAYMENT REQUIREMENTS
A Group Class student is only fully registered once the following materials are submitted:
1. A signed Policy Agreement Form (online or in person at Elite Music Academy)
2. Annual Registration Fee
3. Credit card payment (with billing address) or post-dated cheques. Please speak to front desk via email at scheduling@elitemmusic.ca.

Note: Music lessons are exempt from HST.

EASY PAYMENT PLANS
There are 3 billing cycles for group lessons.
1)September-December
2)January-March
3)April-June

BOUNCED CHEQUES
A $25 fee will be charged for all NSF cheques. A student is not able to continue with lessons unless all outstanding fees are fully paid.

PAYING BY CREDIT CARD
All payments by Visa and MasterCard are subject to a 3% Merchant Credit Card Fee.

MISSED LESSONS
No make­up lessons or classes will take place if a student misses any group class. A make­up lesson will take place in the event of a school closure or teacher absence. If a student misses two lessons with unexplained absences during the school year, we will get in contact to reconfirm their commitment to their group. Students who miss more than two lessons without an explanation may not be able to participate in the performances. Group classes are a team of students and one student who is not attending lessons will dramatically impact the effectiveness of group learning and will negatively affect the performances.

LIMITATIONS WITHDRAWING FROM GROUP LESSONS
Students wishing to withdraw from groups lessons must provide 8 weeks advanced notice. No refunds are provided within that time frame and students are encouraged to fufill their obligaiton to their teammates during their last 8 weeks.

STUDENTS ARRIVING LATE
No lesson time will be made up if a student arrives late for any lesson.

TEACHER ABSENCE
Elite Music Academy reserves the right to have a supply teacher teach a lesson in the event a teacher is ill, absent or unavailable. If Elite Music Academy can not provide a supply teacher, the students will receive a make­up lesson for each lesson a teacher is away. If an instructor plans to be away for an extended period of time, a supply teacher will be arranged.

HOLIDAY / SNOW DAY / SCHOOL CLOSURE
Lessons will be made up in the event that lessons fall on a statutory holiday or are cancelled by Elite Music Academy.

ELITE MUSIC ACADEMY EVENTS
Lessons will be made­ up in the event that lessons are scheduled at the same time a student is required to attend an Elite Music Academy rehearsal or show.

I have read the policies stated above and agree to adhere to its terms and conditions

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