Student's Full Name * Parent/Guardian's Full Name (if applicable) Your Email *

EMAIL COMMUNICATION
All email communication regarding music lessons must go to scheduling@elitemusic.ca. We do not accept lesson related emails to any of our other email accounts.

TRIAL LESSON
Elite Music Academy offers one, half hour trial lesson for $20 per student interested in regular weekly music lessons. The purpose of the trial lesson is to meet the teacher, ask questions, set goals, and try a sample lesson. The trial lesson must be booked and prepaid in advance. No refunds or makeup lessons are offered if a student cancels or fails to show up for this lesson. Students are welcome to try a different teacher after the first trial lesson by scheduling and prepaying for one lesson at the Casual Private Student rate of $34 per half hour.

REGULAR PRIVATE STUDENT DEFINITION AND PRIVILEGES
A Regular Private Student is a student who has either a 30 or 60-minute time slot reserved for a specific day and time each week with the same music teacher for the school year (Sept-June). Regular students are able to perform in our Winter and Spring recitals and other performance opportunities throughout the year. Regular Private Students are welcome to sign up for our student rental program which gives them a free instrument rental for the first two months of lessons. Some restrictions may apply. Rentals are subject to availability.

SEMESTERS
There are three semesters per year. Semester 1: September through December; Semester 2: January through June; Semester 3 (Summer): July through August.

REGISTRATION AND PAYMENT REQUIREMENTS
A Regular Private Student is considered fully registered once the following materials are submitted:
1. A signed Policy Agreement Form (online or in person at Elite Music Academy)
2. Annual Registration Fee ($40 per student or $60 per family)
3. Credit card payment or postdated cheques. Submit all post-­dated cheques as follows:
    Semester 1: two cheques post-dated for August 1 and October 1.
    Semester 2: three cheques post-dated for December 1, February 1, and April 1.
    Semester 3: one cheque post-­dated for June 1.

Note: Music lessons are exempt from HST.

BOUNCED CHEQUES
A $20 fee will be charged for all NSF cheques. A student is not able to continue with lessons unless all outstanding fees are fully paid.

PAYING BY CREDIT CARD
All payments by Visa and MasterCard are subject to a 3% Merchant Credit Card Fee.

WITHDRAWAL/REFUND FROM REGULAR PRIVATE LESSONS
Four weeks' written notice via email to scheduling@elitemusic.ca is required if a student decides to terminate lessons for any reason. If a student must withdraw from lessons, they will forfeit a fee equal to four lessons from the date of written notice. This rule also applies if you have requested to have your scheduled day & time held over the summer break or holidays and later decide to cancel. Elite Music Academy will refund any remaining tuition beyond the 4 weeks and return any postdated cheques. All makeup lessons must be made up by this time or the lessons will be forfeit. Refunds will be mailed within 3 weeks of the student's last lesson date.

MISSED LESSONS AND MAKE­UP POLICY (MORE THAN 24 HOURS' NOTICE)
Regular Private Students can receive one make-up lesson per semester as long as they provide more than 24 hours' notice via email to scheduling@elitemusic.ca for any reason. If a make­up lesson is not possible, the fee for the lesson will not be refunded. If a student misses or needs to cancel a scheduled make­up lesson, another one will not be scheduled. There is one make­up lesson week offered at the end of June.

MISSED LESSONS AND MAKE­UP POLICY (LESS THAN 24 HOURS' NOTICE)
Students cancelling lessons with less than 24 hours' notice forfeit the lesson time and lessons will not be made up. All student illnesses are subject to Elite Music Academy's 24 hours' notice policy.

STUDENTS ARRIVING LATE
No lesson time will be made up if a student arrives late for any lesson.

TEACHER ABSENCE
Elite Music Academy reserves the right to have a supply teacher teach a lesson in the event a teacher is ill, absent or unavailable. If Elite Music Academy can not provide a supply teacher, the student will receive a make­up lesson for each lesson a teacher is away. If an instructor plans to be away for an extended period of time, a supply teacher will be arranged.

HOLIDAY / SNOW DAY / SCHOOL CLOSURE
Lessons will be made up in the event that lessons fall on a statutory holiday or are cancelled by Elite Music Academy.

ELITE MUSIC ACADEMY EVENTS
Lessons will be made­ up in the event that lessons fall the same time a student is required to attend an Elite Music Academy rehearsal or show.

GROUP CLASSES
No make­up lessons or classes will take place if a student misses any group class. A make­up lesson will take place in the event of a school closure or teacher absence.

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CASUAL PRIVATE STUDENT DEFINITION AND LIMITATIONS
A Casual Private Student is a student who only wants an occasional lesson or is unable to commit to a weekly lesson on the same day and time. Lessons are booked with a specific instructor based on that instructor's availability on a week to week basis. A Casual Student Lesson time is guaranteed if it is booked with a minimum of one week notice.

Note: Elite Music Academy's free instrument rentals and recitals are available to Regular Private Students only.

CASUAL STUDENT REGISTRATION AND PAYMENT
A Casual Private Student is considered fully registered once the following materials are submitted:
1. This Policy Agreement Form
2. The required fee for the individual lesson or lesson pack. Fees must be paid 48 hours in advance of the lesson in order to confirm the time slot.

CASUAL STUDENT MAKE­UP LESSONS
Any casual lesson booked will not be made up if cancelled.

I have read the policies stated above and agree to adhere to its terms and conditions

Student's Full Name * Parent/Guardian's Full Name (if applicable) Your Email *

EMAIL COMMUNICATION
All email communication regarding music lessons must go to scheduling@elitemusic.ca. We do not accept lesson related emails to any of our other email accounts.

GROUP CLASS STUDENT
A Group Class Student is a student who participates in a group with the same group class instructor and group class members for the school year (Sept-June). Group class students can participate in a minimum of 2 performance opportunities throughout the year. They acknowledge that this a committed group effort and that no more than two absences will be permitted. (See MISSED LESSONS below for further details).

SEMESTERS
There are three semesters per year. Semester 1: September through December; Semester 2: January through June; Semester 3 (Summer): July through August.

REGISTRATION AND PAYMENT REQUIREMENTS
A Group Class student is only fully registered once the following materials are submitted:
1. A signed Policy Agreement Form (online or in person at Elite Music Academy)
2. Annual Registration Fee ($45 per student or $70 per family)
3. Credit card payment or post dated cheques. Submit all post-­dated cheques as follows:
   Semester 1: one cheque post-dated for September 1
   Semester 2: one cheque post-dated for December 1
   Semester 3: one cheque post-­dated for March 1
Note: Music lessons are exempt from HST.

BOUNCED CHEQUES
A $20 fee will be charged for all NSF cheques. A student is not able to continue with lessons unless all outstanding fees are fully paid.

PAYING BY CREDIT CARD
All payments by Visa and MasterCard are subject to a 3% Merchant Credit Card Fee.

MISSED LESSONS
No make­up lessons or classes will take place if a student misses any group class. A make­up lesson will take place in the event of a school closure or teacher absence.  If a student misses two lessons with unexplained absences during the school year, we will get in contact to reconfirm their commitment to their group.  Students who miss more than two lessons without an explanation may not be able to participate in the performances.  Group classes are a team of students and one student who is not attending lessons will dramatically impact the effectiveness of the group learning and will negatively affect the performances.  

STUDENTS ARRIVING LATE
No lesson time will be made up if a student arrives late for any lesson.

TEACHER ABSENCE
Elite Music Academy reserves the right to have a supply teacher teach a lesson in the event a teacher is ill, absent or unavailable. If Elite Music Academy can not provide a supply teacher, the students will receive a make­up lesson for each lesson a teacher is away. If an instructor plans to be away for an extended period of time, a supply teacher will be arranged.

HOLIDAY / SNOW DAY / SCHOOL CLOSURE
Lessons will be made up in the event that lessons fall on a statutory holiday or are cancelled by Elite Music Academy.

ELITE MUSIC ACADEMY EVENTS
Lessons will be made­ up in the event that lessons are scheduled at the same time a student is required to attend an Elite Music Academy rehearsal or show.

I have read the policies stated above and agree to adhere to its terms and conditions